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Re-Evaluation, Request for Review, & Re-Application

Applicants can request a re-evaluation, submit a request for review, or reapply. These first two options involve a request for a change to a Credentials Evaluation Sub-Committee decision already rendered. Re-application involves a new application that is reviewed without reference to your original review/application and in some cases is the only pathway forward. Each of these processes are described below.

Re-Evaluation

Some applicants can request a re-evaluation of their courses by CAP. There are two types of re-evaluations, both with limits, so please read carefully:

1) Re-Evaluation of Existing Courses

This type of re-evaluation involves a request for CAP to look at courses that you have already completed (at the time of your initial application) and for which you are submitting additional information. Sometimes applicants submit courses that are not accompanied by required instructor credentials, syllabi, or other information and a decision is rendered, nonetheless. Thus, applicants have an opportunity to provide this information and have their decision updated. You must decide if this re-evaluation is possible and worthwhile. It will not be possible unless you submit additional information and it will not be worthwhile unless a course evaluation might change. You may always ask us questions about your application decision if you are uncertain about the value of a re-evaluation. Another case where a re-evaluation of existing courses might be appropriate is if you didn't add certain completed courses to your application the first time. Some applicants have taken such a plethora of courses that they don't submit them all. It is advised that you submit more than is needed to prevent needing to request this kind of re-evaluation, but you may add courses that you have already taken to your application and request a re-evaluation, if necessary.

Applicants have only ONE opportunity to submit a re-evaluation request of this nature. Thus, all existing courses that an applicant wishes to have further evaluated must be submitted in one request.

In order to have a re-evaluation of existing courses, you will need to submit a "Request for Re-Evaluation by CAP or Review by Council" form to credentials@cap.ab.ca. (This form is linked beside or below this section, depending on your browser.) You will need to have your institution or other relevant organization send us documentation to support this re-evaluation before your application is re-evaluated. Your request and all supporting documentation must be received by CAP within four (4) months of your decision letter date. You must monitor the receipt of the relevant documents by CAP in the MyCAP Login (under "Requirements" on the dashboard). Once you see that CAP has received the necessary documents, you must email credentials@cap.ab.ca to indicate that your application is ready for re-evaluation. There are no additional fees for re-evaluations. For denied applications: After four (4) months, if we have not received a re-evaluation request, your application will be closed. For deferred applications: After four (4) months, you may only submit a request for re-evaluation of new courses (see below).

2) Re-Evaluation of Additional/New Courses (Deferred Applications ONLY)

This type of re-evaluation involves a request for CAP to look at courses that you have newly completed (since your initial application) within one (1) year of your deferred decision letter. This kind of re-evaluation is only open to deferred applications. All other applicants taking new courses must submit a new application and pay a new fee.

When applicants receive a deferred decision letter, they know the areas of their application that are deficient (e.g., missing credits in the Biological Bases of Behaviour area or Ethics & Standards area). Applicants will have one year from their deferred decision letter date to complete these outstanding requirements and have their application approved. Applicants may only make ONE request for re-evaluation of additional (i.e., new) courses which must include all new courses once they have been completed. To trigger this re-evaluation, applicants must submit a "Request for Re-Evaluation by CAP or Review by Council" form to credentials@cap.ab.ca. (This form is linked beside or below this section, depending on your browser.) Applicants must also ensure that required documentation (e.g., syllabi, Instructor Credentials form, official transcript) is sent directly from their institution to CAP. Once all documentation has been received (see status under the "Requirements" section on your MyCAP Login dashboard), applicants must email credentials@cap.ab.ca to indicate that their application is ready for re-evaluation. After one year or after an applicant's re-evaluation limits have been reached, their file will be closed, and they will be required to re-apply.

Request for Re-Evaluation by CAP or Review by Council

Submit this form to request a re-evaluation of your courses by CAP or a review of CAP's decision by CAP Council.

Request for Review (Appeal)

In accordance with Part 5 of CAP Bylaws, the registrar or the Credentials Evaluation Sub-Committee (CESC) shall review the academic credentials of applicants to become regulated members and shall determine if the applicant’s qualifications meet CAP’s requirements. The registrar or the CESC may:

  • Approve an applicant’s credentials;
  • Refuse to approve an applicant’s credentials; 
  • Defer the approval of the credentials pending receipt of further information or until the applicant has fulfilled additional requirements; or
  • Assess whether an applicant whose academic credentials do not meet the requirements of section 28(2)(a) of the Health Professions Act (HPA) is eligible for registration according to substantial equivalency in accordance with section 28(2)(c) of the HPA.

As per section 31(1) of the HPA, an applicant whose application for registration is denied or deferred may, within 30 days after being given a copy of the decision, request a review by CAP Council. 

As per the HPA, a request for review must:

  • be in writing,
  • set out the reasons why the application for registration should be approved with or without conditions, and
  • be given to the registrar, who must give a copy of the request to the council.

This review is attended by a panel of CAP Council and their lawyer, the Registrar or delegate and their lawyer, and you, the applicant, and your lawyer, should you have one. Detailed information on the request for review process is provided in the Registration Review Guide (linked in this section). You should read this attached document before making this request to increase the chances that your request is appropriate to your needs. Should you wish to request a review by Council, you must submit the "Request for Re-Evaluation by CAP or Review by Council" form (linked on this page) to credentials@cap.ab.ca accompanied by a written explanation. As per the CAP Fee Schedule, there is an administrative fee for requesting a revew by Council. 

Registration Review Guide

Read about reviews by CAP Council of registration decisions.

Re-Application

Applicants may reapply to have their academic credentials reviewed. This would be applicable in the following cases:

  • an applicant has had their credentials denied and has taken new courses
  • an applicant has had their credentials denied and has not requested a re-evaluation of existing courses within four months of the decision letter
  • an applicant has had their credentials deferred but has not completed outstanding requirements and requested a re-evaluation within one year (or four months for existing courses)
  • an applicant has had their credentials approved but has not moved on to register as a provisional psychologist within one year and must start the whole process over

Re-applications require submission of a new application form, up-to-date official transcript(s), and any other relevant documentation. These applications will also require a fee (in accordance with CAP's Fee Schedule).

Please note that within the application form, you can indicate having had a previous academic credential evaluation. CAP will upload the previously submitted documentation to the new application. However, some documentation may require resubmission if a significant amount of time has passed or if those documents have been updated.

Reapplications will be reviewed as a new application based on the Criteria for Evaluating Academic Credentials in effect at that time. Therefore, applicants should check the relevant Criteria as well as any other application information available on the CAP website to ensure compliance with current requirements.

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