The Continuing Competence Program (CCP) audit process verifies that psychologists have met the requirements of the CCP. Results from the audit process (along with member feedback) also contribute to CCP improvements.

The CCP audit reviews member CCP plans from the previous year. Members will still be able to update their current year's CCP plan in the MyCAP Login.

IMPORTANT: Please note that you will not be able to renew your practice permit with an open Audit Form (i.e., with an incomplete or unapproved audit of your CCP plan). It is important that CCP audits are addressed in a timely fashion. Failure to comply with the CCP audit may result in a referral to the Complaints Director under section 51.1 of the Health Professions Act (HPA).

You can also see answers to common questions about the audit via the CCP FAQ webpage under the section dedicated to the Audit.

Each year, a semi-randomized percentage of CAP regulated members are selected to have their prior year's CCP plan audited. A CCP plan may be selected for an audit as a result of:

• a random selection (up to 20% per year),
• a late or incomplete submission, or
• a request from the Registrar and/or the Complaints Director. 

The CCP audit process assesses the following:

• Appropriateness to Practice (i.e., is the activity relevant to continuing competence in professional psychology?)
• Goodness of Fit to Competence Area (i.e., does the activity fit specifically into
  the selected competence area?)
• Supporting Documentation (i.e., does documentation match and sufficiently
  attest to the declared activity?)
• Overall Sufficiency and Completion (i.e., are hours sufficient and expectations
  fulfilled?)

A notification email will be sent to all members selected for the audit. This includes people who are no longer registered but who were registered during the CCP year under audit.

Below is an example of what members will see when they have an open CCP audit on their dashboard in the MyCAP Login:

The CCP audit will not be viewable until CAP's review is complete. Results of the audit will be communicated to members in due course and members need not do anything audit-related until that time. 

At the outcome of the audit process, audited members receive feedback on their CCP submission, including:

• Approved: CCP submission accepted as is. Members with CCP submissions marked as “Approved” may receive informative feedback, but will not need to modify or resubmit their plans. 
• Modify & Resubmit: Auditor feedback will indicate updates the member will need to make before resubmitting. Members will have 30 days to submit their revisions. If the second submission remains insufficient or incomplete, the file may be referred on to the Competence Committee for further remediation. If left incomplete, members will not be able to renew their practice permit in the following year.
• Further Action/Remediation: Some CCP submissions will be sent to the Competence Committee who will provide additional feedback/remediation. In some cases, the Competence Committee can determine that there may be cause for a complaint of unprofessional conduct.

Accessing your Audit Feedback

If you are required to modify and resubmit: An audit form will indicate the modifications required before you resubmit. The open audit form is available on the dashboard of the MyCAP Login:

To access reviewer comments, modify the CCP plan, and resubmit, click on "Update". From there, click through the tabs across the top (e.g., Professional Knowledge & Practice) to see auditor comments under the heading "Reviewer Feedback". Read through all feedback in all tabs, including the FINAL tab which indicates what you must do before resubmitting.

If your CCP plan is approved: A CCP plan may be approved by the auditor but contain feedback for consideration for future learning plans. As soon as your CCP plan is approved, an "Audit Form" will be generated (as a PDF). This document is available in the "My documents" tab of the MyCAP Login:

Auditor comments are found throughout the PDF under each competence area under the heading "Reviewer Feedback":

Members can appeal the results of their audit to a new panel of the Competence Committee who must come to a consensus on their review and evaluation decision. The two new professional reviewers can either:

1) uphold the decision of the original review, or

2) update the decision of the original review. 

Decisions of the two new professional reviewers are subject to further appeal to the Registrar and/or a panel of CAP Council. A written request for an appeal must be received by the CAP office within 30 days of the notification to the member of their CCP audit results. Member appeals will be scheduled within 30 days of receipt of the appeal request. An administrative charge will be applied to all appeal requests in accordance with the CAP fee schedule.